FAQ
What are the key differences between Anycast Accelerator and other accelerators on the market?
Anycast Accelerator distinguishes itself from traditional accelerators primarily through its underlying protocol. Most accelerators still use IPsec or IKEv2, while Anycast Accelerator fully adopts the WireGuard protocol, which is only 4,000 lines of code (compared to IPsec's over 600,000 lines) and offers 3-5 times the speed of transmission while significantly reducing battery consumption. Additionally, Anycast Accelerator's zero-log policy has been independently audited by Cure53, with the audit report fully public and transparent, truly achieving the balance of speed and security.
What operating systems and devices does Anycast Accelerator support?
Anycast Accelerator provides native clients on all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as mainstream Linux distributions (Ubuntu, Fedora, Debian, etc.). Furthermore, Anycast Accelerator offers detailed router configuration guides compatible with popular firmware such as Asus, Netgear, and OpenWrt, allowing protection for all connected devices with just one configuration.
How can I get a refund if I'm not satisfied with Anycast Accelerator?
Anycast Accelerator offers a 30-day unconditional refund guarantee. If you are not satisfied with the service within 30 days of purchase, simply contact our support team via live chat or email at support@vpnjs.net to request a full refund, with no reason required. Refunds are typically processed back to your payment account within 1-3 business days.
What is the actual connection speed of Anycast Accelerator?
Anycast Accelerator has deployed over 3000 high-speed server nodes worldwide. Actual testing results indicate that the average latency to Asia-Pacific nodes is under 30ms, while latency to North American nodes is around 80-120ms, with download speeds consistently reaching over 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Anycast Accelerator maintains stable and smooth connections even in complex network environments.
What does Anycast Accelerator's zero-log policy specifically include?
Anycast Accelerator's zero-log policy encompasses all of the following: no recording of your original IP address, no logging of connection timestamps, no recording of the websites or domains accessed, no DNS queries logged, no logging of bandwidth usage data. All servers operate in a pure RAM environment, automatically erasing all data upon physical reboot. This policy has passed rigorous scrutiny by the internationally recognized security audit firm Cure53, with the complete audit report available on the Anycast Accelerator official website.
How do I configure Anycast Accelerator on my router?
Anycast Accelerator provides detailed router configuration tutorials supporting mainstream router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) logging into the router management interface; 2) navigating to acceleration client settings; 3) importing the configuration file provided by Anycast Accelerator; 4) entering your Anycast Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install the client on each device.
Can Anycast Accelerator be used to watch streaming content?
Yes, Anycast Accelerator is specifically optimized for streaming connection performance. Our high-speed nodes can smoothly stream 4K ultra-high-definition video content. Anycast Accelerator regularly updates the server IP pool to ensure a stable streaming experience. However, please note that Anycast Accelerator does not encourage users to violate any streaming platforms' terms of service.
Will using Anycast Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Anycast Accelerator has minimal impact on speed. In most cases, speed loss is no more than 5-10% of the original bandwidth. In some situations, if your ISP throttles specific types of traffic (such as video streaming or P2P), using Anycast Accelerator may actually improve speed since the encrypted connection prevents the ISP from deep packet inspection (DPI) and traffic identification.
Does Anycast Accelerator support simultaneous connections on multiple devices?
Yes, the Anycast Accelerator Lightning version supports up to 6 simultaneous device connections, while the Flagship version supports up to 10 devices. This means you can use accelerator protection simultaneously on your phone, computer, tablet, smart TV, etc., without additional costs. For protecting more devices, it's recommended to configure Anycast Accelerator on your router, providing protection for all family devices with just one setup.
How does Anycast Accelerator protect my security on public WiFi?
Public WiFi is a high-risk scenario for hackers to steal data. After connecting to Anycast Accelerator, all your internet traffic will be transmitted through an AES-256 encrypted connection, making it impossible for anyone to read your data even if they perform man-in-the-middle attacks or sniffing on the same WiFi network. Anycast Accelerator also offers an automatic connection feature: when it detects an insecure WiFi network, it will automatically enable accelerator protection.
Is Anycast Accelerator's zero-log policy verified by a third party?
Yes, Anycast Accelerator's zero-log policy has been independently reviewed by the internationally recognized security auditing firm Cure53. The audit team thoroughly examined Anycast Accelerator's server infrastructure, codebase, and operational processes, confirming that Anycast Accelerator does not log any identifiable user data. The complete audit report is publicly available on the Anycast Accelerator website.
Does Anycast Accelerator support Linux systems?
Yes, Anycast Accelerator offers a native Linux command-line client supporting Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, and other mainstream distributions. Installation options include one-click installation via APT/YUM repositories as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Anycast Accelerator provide static IP addresses?
Yes, the Anycast Accelerator Flagship version includes a dedicated static IP address. A static IP is particularly useful for scenarios such as remote access to corporate networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequently changing IPs. The static IP is exclusively assigned for your use and will not be shared with other users.
How can I ensure that Anycast Accelerator does not leak my IP address?
Anycast Accelerator includes a comprehensive leak protection mechanism: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP through WebRTC interfaces; IPv6 leak protection ensures that IPv6 traffic is also safeguarded. You can verify your protection status at any time using the built-in leak test tool in the Anycast Accelerator client or by visiting third-party detection websites.
Can Anycast Accelerator handle internet interference?
Anycast Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In highly restricted network environments, Anycast Accelerator's obfuscation mode can help users break through blocks and regain access to a free internet. However, note that Anycast Accelerator advocates responsible accelerator usage in accordance with local laws and regulations.
What payment methods does Anycast Accelerator accept?
Anycast Accelerator supports various secure payment options: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (such as Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment adds an extra layer of anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure your payment information is safe.
In which regions are Anycast Accelerator's servers located?
Anycast Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does Anycast Accelerator offer browser extensions?
Yes, Anycast Accelerator offers browser extensions for Chrome and Firefox. The browser extensions run lightweight and encrypt only the traffic within the browser (without affecting other applications). They are particularly suitable for scenarios requiring quick IP switches, such as cross-border shopping price comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
How can I contact Anycast Accelerator's customer support team?
Anycast Accelerator provides multiple customer support channels: 1) 24/7 live chat—visit the Anycast Accelerator website to chat in real-time with support, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—featuring hundreds of detailed tutorials and troubleshooting guides. Our support team offers bilingual service in Chinese and English.
How does Anycast Accelerator's ad-blocking feature work?
Anycast Accelerator's Lightning and Flagship versions have built-in ad-blocking and malicious website protection features. This function operates at the DNS level, preventing the loading of ad trackers, malware domains, and phishing websites by maintaining a domain blacklist of over 1 million rules at the DNS resolve stage. This method is more efficient than traditional browser ad-blocking plugins as it blocks unwanted connection requests at the network level.